PHOENIX was established in 1991 with main focus on the European Market. By 1994 having a rapid growth in services and expertise PHOENIX was the first freight forwarder to be certified with ISO-9001 reflecting the quality of services provided with a certified quality control system innovative at its time, setting up high standards for the Greek logistics market.
🔹1996 PHOENIX get certified with IATA DG certificate pioneering in the Airfreight industry that is dynamically staring to flourish.
🔹2001 signifies the establishment of a global network of agents and partners covering all continents through strategic partnerships with several logistics alliances.
🔹2004 the Limassol branch office signified the expansion to the neighboring markets on a global scale.
🔹2005 PHOENIX is the first freight forwarder in Greece who get certified with ISO 14001 (Green ISO) recognizing our social and environmental responsibility.
🔹2010, PHOENIX get certified with EBEN Ethical Business Conduct, setting up robust system in place to guarantee transparency of information and yet again going the extra distance to ensure that customers receive pure value without hidden costs and misleading information.
🔹2013 PHOENIX enters the North Macedonia market in the form of a JV having a foothold with owned resources in the country while maintain the local knowledge of the market and introducing the culture and processes of excellence already in place.
🔹2013 PHOENIX is one of the first freight forwarders in Greece to get certified with AEO (Authorized Economic Operator) to aid with security of information flow & customs procedures.
🔹2014 signifies the creation of our Bulgaria fully owned branch office in Sofia. This was the result of organic growth strategy since the Thessaloniki gateway was one of the preferred hubs to serve Bulgaria. PHOENIX yet again brings its knowhow into this market and establishes itself as a quality logistics service provider.
🔹2016 PHOENIX moves to the KOSOVO & Albania markets with the form of JV thus maintaining the local knowhow and bringing the culture and processes of excellence already in place.
🔹2017 PHOENIX is certified with GDP (Good Distribution Practice) for the transport of PHARMA cargo. This was critical due to our specialization in the PHARMA industry with several customers around the world.
🔹2017 Certification for “Doing Business with the American Government”. Considering the cooperation that PHOENIX has established for Diplomatic and Military cargo, In Coordination with the Greek-American chamber of commerce our team has certified knowhow in handling this type of cargo.
🔹2020 Revamp of Operational Processes. Continues improvement is one of PHOENIX principals. Revamping the SOPs and KPIs for our operations is a natural process to reflect the new and increasing requirements in a versatile environment affecter by COVID and other external factors.